Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for NEW 2025 Orbea Kemen TOUR 20 MID 28mph Hybrid eBike - 630Wh - Shimano EP600 price_changed_on_2024-01-03 extruded steel tubing that we price_changed_on_2022-08-02
What should I check in an order confirmation?
Review the details needed for the stated fulfillment method. Keep the confirmation together with relevant product information.
What should I check when renewing an expired quotation?
Do not assume the old price is still available. Ask which quotation reference should appear in your acceptance.
What should I clarify before organizing a purchase for several people?
Agree on the intended quantity before submitting the order. Check the total cost and any disclosed charges relevant to the group.